Updated: 20 November 2023
Background
The Unisure website is owned and operated by Unisure Limited (‘Unisure’), a Limited Company registered in England and Wales under company number 09111373 and regulated by the Financial Conduct Authority with FRN 719400. Unisure Limited is a Unisure Group Company.
Registered address: 40 Gracechurch Street London, England EC3V 0BT, United Kingdom.
Email address: info@unisuregroup.com
Telephone number: +44 207 118 1455
Unisure is committed to protecting the privacy and security of your Personal Data.
Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share any information relating to you (your ‘Personal Data’) in connection with your use of our website. It also explains your rights in relation to your Personal Data and how to contact us or a relevant regulator in the event you have a complaint. Your acceptance of this Privacy Policy is deemed to occur upon your first and each subsequent use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
When we collect Personal Data, we are subject to the provisions of the UK General Data Protection Regulation (‘UK GDPR’). We are also subject to the provisions of the data protection legislation of the territories in which we operate in, such as the EU General Data Protection Regulation (‘EU GDPR’) and the Protection of Personal Information Act 2013 (‘POPIA’) in relation to services we offer to individuals and our wider operations globally.
This privacy policy is divided into the following sections:
‘Account’ means an account required to access and/or use certain areas and features of Our Site;
‘Cookie’ means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Clause 19, below; and
‘Cookie Law’ means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003.
‘Our Site’ means the Unisure Website owned and operated by Unisure Limited
What we use your Personal Data for | Our reasons |
Creating and managing your Account with us | To perform our contract with you or to take steps at your request before entering into a contract |
Providing products AND/OR services to you | To perform our contract with you or to take steps at your request before entering into a contract |
Conducting checks to identify you and verify your identity or to help prevent and detect fraud against you or us | To comply with our legal and regulatory obligations |
Enforcing legal rights or defend or undertake legal proceedings | Depending on the circumstances: -to comply with our legal and regulatory obligations -in other cases, for our legitimate interests, i.e., to protect our business, interests and rights |
Customising our website and its content to your particular preferences based on a record of your selected preferences or on your use of our website | Depending on the circumstances: -your consent as gathered see ‘Cookies’ below -where we are not required to obtain your consent and do not do so, for our legitimate interests, i.e. to be as efficient as we can so we can deliver the best service to you If you have provided such a consent, you may withdraw it at any time (this will not affect the lawfulness of our use of your Personal Data in reliance on that consent before it was withdrawn) |
Retaining and evaluating information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive or to check our website is working as intended | Depending on the circumstances: -your consent as gathered (see ‘Cookies’ below) -where we are not required to obtain your consent and do not do so, for our legitimate interests, i.e. to be as efficient as we can so we can deliver the best service to you at the best price If you have provided such a consent, you may withdraw it at any time by contacting us directly (please see Clause 21 – this will not affect the lawfulness of our use of your Personal Data in reliance on that consent before it was withdrawn) |
Communications with you not related to marketing, including about changes to our terms or policies or changes to the products AND/OR services or other important notices | Depending on the circumstances: -to comply with our legal and regulatory obligations -in other cases, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price |
Protecting the security of systems and data used to provide the services | To comply with our legal and regulatory obligations We may also use your Personal Data to ensure the security of systems and data to a standard that goes beyond our legal obligations, and in those cases our reasons are for our legitimate interests, i.e., to protect systems and data and to prevent and detect criminal activity that could be damaging for you and/or us |
Statistical analysis to help us understand our customer base | For our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price |
Updating and enhancing customer records | Depending on the circumstances: -to perform our contract with you or to take steps at your request before entering into a contract -to comply with our legal and regulatory obligations -where neither of the above apply, for our legitimate interests, e.g., making sure that we can keep in touch with our customers about existing orders and new products |
Disclosures and other activities necessary to comply with legal and regulatory obligations that apply to our business, e.g., to record and demonstrate evidence of your consents where relevant | To comply with our legal and regulatory obligations |
Marketing our services to existing and former customers | For our legitimate interests, i.e., to promote our business to existing and former customers See ‘Marketing’ below for further information |
To share your Personal Data with members of our group and third parties that will or may take control or ownership of some or all of our business (and professional advisors acting on our or their behalf) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency In such cases information will be anonymised where possible and only shared where necessary | Depending on the circumstances: -to comply with our legal and regulatory obligations -in other cases, for our legitimate interests, i.e., to protect, realise or grow the value in our business and assets |
Purpose | Processing operation | Lawful basis relied on under the UK GDPR | Relevant categories of Personal Data |
Communications with you not related to marketing, including about changes to our terms or policies or changes to the products or other important notices This may include responding to emails or calls from you | Addressing and sending communications to you as required by UK Data Protection Legislation, i.e.: -the UK GDPR or Data Protection Act 2018 the EU GDPR | Processing is necessary for compliance with a legal obligation to which we are subject (Article 6(1)(b)) | -your name, address and contact information, including email address and telephone number and company details -your account details (username) |
Addressing and sending communications to you about changes to our terms or policies or changes to the products or other important notices (other than those addressed above) | Our legitimate interests (Article 6(1)(f)), which is to be as efficient as we can so we can deliver the best service to you | -your name, address and contact information, including email address and telephone number and company details -your account details (username) | |
Administration | Registering you on Our Site and administering Our Site | Our legitimate interests (Article 6(1)(f)), which is to be as efficient as we can so we can deliver the best service to you | -your name, address and contact information, including email address and telephone number and company details -your account details (username) |
Providing products AND/OR services to you | To allow for the preparation of an accurately priced quotation for insurance as well as the proper administration of applications for insurance and insurance policies, including where appropriate for the administration of claims | Consent, Article 6.1(a) Contract Article 6.1(b) | Name and Title Gender; Date of Birth; Passport Number; Addresses; Email Address; Telephone Number(s); Details of Occupation and/or Profession; Name and Address of Employer; Countries Visited as Part of Business Travel; Details of Tertiary Education; Country of Birth and Nationality Details; Basis of Legal Stay in Your Country of Residence; Details of Previous Countries of Residence; Preferences (such as Alcohol and Tobacco); Interests (such Hazardous Sport or Pastime); Insurance and Financial Information; Estate Planning Details; Family and Medical History; Details of Dependants; Details of Beneficiaries; and IP Address, Website security and integrity |
Marketing | With your permission and/or where permitted by law, we may also use your Personal Data for marketing purposes, which may include contacting you by email and / or telephone and /or post with information, news, and offers on our products and / or services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the UK Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out | Our legitimate interests (Article 6(1)(f)) | -your name, address and contact information, including email address and telephone number and company details -your account details (username) |
We will only use your Personal Data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your Personal Data for that purpose. If we do use your Personal Data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Clause 21.
If we need to use your Personal Data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.
In some circumstances, where permitted or required by law, we may process your Personal Data without your knowledge or consent. This will only be done within the bounds of the UK Data Protection Legislation and your legal rights.
We will always treat your Personal Data with the utmost respect and never sell OR share it with other organisations outside the Unisure Group for marketing purposes.
For more information on your right to object at any time to your Personal Data being used for marketing purposes, see ‘What are my rights’ at Clause 15 below.
Unisure Limited is a Unisure Group company. Unisure Limited is registered in England and Wales with company registration number 9111373, and is authorised and regulated by the United Kingdom Financial Conduct Authority, with FRN 719400.
2024 © The Unisure Group. All rights reserved. E&OE.